Legal
Refund Policy
Every Bridgistic purchase comes with a 7-day refund guarantee. Bridgistic Pro is billed through Paddle and licensed by WPistic, and the WPistic Refund Policy also applies. Paddle processes every refund as merchant of record.
1. The 7-day guarantee
If Bridgistic is not right for you, ask for a refund within 7 days of your purchase and you receive it in full, with no questions asked. The guarantee covers the Lifetime Deal (US$29.99), the monthly plan (US$12.00) and the yearly plan (US$99.00).
Paddle is the merchant of record for Bridgistic, so Paddle issues the refund to your original payment method. The WPistic Refund Policy says refunds usually appear within 5 to 10 business days, depending on your bank.
2. Monthly and yearly plans after 7 days
As the WPistic Refund Policy says, you can cancel a monthly plan at any time and keep access until the end of the period you have paid for. Prorated refunds for part of a month are generally not issued, except where the law requires it.
For the yearly plan, the WPistic Refund Policy also gives a full refund if you cancel within the first 30 days of a new annual billing cycle. After 30 days the year is non-refundable, but you can turn off renewal at any time.
3. What a refund or cancellation means for your license
A refund ends the license, and so does a cancellation once the paid period is over. We may end a license by hand after the refund or cancellation is confirmed, rather than automatically, so it is not always immediate.
4. How to ask for a refund
Email [email protected] from the address you bought with, or include it in your message, and tell us which purchase it is. The WPistic Refund Policy aims for a reply within 2 business days.
5. Exceptions
The exceptions in section 6 of the WPistic Refund Policy, for abuse and fraud, still apply.
Contact
WordPressistic LLC1209 Mountain Road PL NE, STE N
Albuquerque, NM 87110, US
Support and refunds, for Bridgistic and the whole WPistic ecosystem: [email protected].
General company enquiries: [email protected].